POSSIBILITIES OF THE APPLICATION COMPLEX

• Logging of the processing of requests and the formation of the necessary reporting.
• Replacement of paper management of the accounting logs to the automated one.
• Control over the timing of execution and the quality of handling requests.
• Online information about the execution of requests.
• Creation of instructions and control over their execution;
• Informing consumers about the progress and results of handling appeals.
• Providing information and reference services.
• Connection with the Internet reception installed on the customer's website.
• Automatic creation of answers on the forms of the organization with the use of response templates.
• Unified information interface for the client.
• Maintain all call lists in one program.
• Avoid duplication of input and / or provision of information.
• Revelation detection.
• Saving of applications for any number of years.
• Consolidated reporting in terms of customers, types of requests, deadlines