POSSIBILITIES OF THE APPLICATION COMPLEX
- Logging of the processing of requests and the formation of the necessary reporting.
- Replacement of paper management of the accounting logs to the automated one.
- Control over the timing of execution and the quality of handling requests.
- Online information about the execution of requests.
- Creation of instructions and control over their execution;
- Informing consumers about the progress and results of handling appeals.
- Providing information and reference services.
- Connection with the Internet reception installed on the customer's website.
- Automatic creation of answers on the forms of the organization with the use of response templates.
- Unified information interface for the client.
- Maintain all call lists in one program.
- Avoid duplication of input and / or provision of information.
- Revelation detection.
- Saving of applications for any number of years.
- Consolidated reporting in terms of customers, types of requests, deadlines